Trip Cancellation & Interruption Insurance
Helping protect travellers against unexpected bumps.
Expecting the unexpected is smart, but protecting travel plans against it is even smarter. Orion’s plans cover prepaid travel and out-of-pocket expenses when adventures get derailed.
Trip Cancellation & Interruption Insurance Designed for Travellers, by Travellers
What is Trip Cancellation & Interruption Insurance?
Travel can have unexpected bumps. Trip Cancellation Insurance helps cover pre-paid costs if a trip is cancelled before departure. Trip Interruption Insurance helps when trips are delayed or interrupted after departure. Orion’s plan benefits include:
Coverage for Airbnb and VRBO home rentals.
Reimbursement for flight and accommodation for unforeseen natural event or cancelled business meetings or conferences.
Rebooking cancelled flights due to weather.
Coverage for cost of accommodation, meals and taxi/vehicle rentals when connecting flights missed due to weather.
Features and Benefits
Plans designed to help keep travellers travelling.
Trip Cancellation
Protect prepaid travel costs against weather events, cancelled business meetings or a family member falling ill.
Trip Interruption
Cover unforeseen, out-of-pocket expenses if travel plans get unexpectedly derailed.
How we help
Eligible expenses are quickly reimbursed by cheque or direct deposit.
Sample scenario
See what could be covered by Orion’s Trip Cancellation & Interruption Insurance.
Coverage Benefits
Feature*
Trip Cancellation Trip Interruption
Baggage
How We Help
Assisting travellers facing delays or cancellations.
We focus on the details so travellers can focus on travelling.
Travellers can reach us from anywhere via call, chat, WhatsApp, or email.
We help travellers rebook flights missed due to missed connections or weather.
We help with meals, accommodations and taxi/vehicle rentals to get travellers to get home or to their destination.
We use new technologies to pay claims such as virtual credit cards, fund transfer, etc.
Sample Scenario
Here’s why having Orion Trip Cancellation & Interruption Insurance can be very valuable.
Scenario: Snowstorm delays return from European business trip
A traveller went on a five-day business trip to Berlin, Germany.
On the day of departure home, the plane was delayed for three hours due to a heavy snowstorm.
The delay led to a missed connecting flight to London, England. The airline wasn’t able to rebook another connecting flight home until the next day.
The traveller contacted Orion Assistance to rebook and file a Trip Interruption Insurance claim.
The next morning, two connecting flights got the traveller home to Canada.
Claim Incurred: $790 CAD for change fees and accommodation
Traveller was reimbursed for the overnight hotel, meals and telephone calls.
What Sets Orion Apart
We’re associated with CAA, one of Canada’s most trusted brands.
We’ve provided unique protection for over millions of Canadians.
Our travel industry expertise ensures our benefits meet today’s travellers’ needs.
Our flexible, well-priced plans help protect travellers of all kinds.
The questions we hear most commonly are answered here. If you have another question, please contact us.
The airline would be responsible for rescheduling the flight or providing an alternate airline to get you to destination since they cancelled the flight. Trip Interruption can still help cover the cost of accommodations, meals and telephone calls if the traveller needs to wait overnight for the next flight.
Currently, Trip Cancellation and Interruption Insurance covers Airbnb and VRBO home rentals.
That’s exactly what Trip Cancellation Insurance is for. Travellers can claim reimbursement for their airline and accommodation fees—and even their spouse’s if they were insured and travelling with them.
If the traveller needs to stay longer to replace travel documents that were lost or stolen and reschedules their flight home, they can claim reimbursement for change fees charged by the airline, accommodations, meals and telephone calls. They can also claim $250 for the reimbursement cost to replace their passport.
Yes, if there is no change to the travel advisory and it is not upgraded to “avoid non-essential travel” or “avoid all travel” when the traveller leaves for their destination, the travel insurance coverage will not be affected.
Yes. If a trip is cancelled prior to departure, each insured traveller is eligible to receive up to $5,000 CAD in Trip Cancellation coverage for prepaid, non-refundable travel expenses for that trip.
